Social·fm Mobile is compatible with mobile devices using these software platforms:

• Symbian S60 v2 and S60 v3
• Symbian UIQ
• Windows Mobile 2003SE, 5.0 and 6.0

If you don't have a compatible device, please let us know the manufacturer and model of your device and we will notify you when your device is supported. Also, you can still enjoy music on your PC by using Social·fm Desktop. For a free download of Social·fm Desktop, please click here.

If you are not subscribed to Social·fmMobile, you may click here to subscribe.

Social·fm Mobile installation instructions are located here.

Social·fm Desktop is a free download for your PC that provides access to:

1. your music collection on the PC, and
2. your friends' music collections

Use the RIGHT and LEFT arrow keys to move through the menus. Press the UP and DOWN arrow keys to move up or down in each menu and increase or decrease the volume when listening to music.

Press the CENTER button to select a song or station. Press the RED PHONE button to Exit and close Social·fm Mobile.

If you have forgotten your Social.FM password, click here to reset your password. If you're still having trouble registering, please contact support@social.fm.

Ensure that you're using your correct username and password. If you have forgotten your Social·fm password, please click here to reset your password.

Also, check that your mobile device is connected to the Internet by opening an Internet browser and entering a website URL (such as www.social.fm). If you're still having trouble logging in, please contact support@social.fm.

Of course. To get your activation code, please click here. Next, sign in with your Social·fm username and password to see your Activation Code displayed at the top of the page.

If you are still unable to receive your activation code, please contact support@social.fm.

If Social·fm Mobile is correctly installed on your device, you should see the Social·fm Mobile icon in the program folder.

Please start Social·fm Mobile and enter your username and password. Next, enter your activation code (you will only be asked to do this once).

Next, you will see the Social·fm Mobile main menu with several listening options:

1. Music Stations. Browse your favorite music by genre.
2. Create your own station. Search for your favorite music by artist name.
3. Library. Access your music collection on your PC.
4. Friends. Access your friends' music collections on their PCs.
5. Podcasts. Listen to your favorite podcasts, by category.
6. Favorites. One-click access to your favorite songs and stations.

If you're unable to listen to music, check the volume level on your mobile device. If you're still having trouble, please contact support@social.fm.

Make sure your mobile device is connected to the Internet by opening an Internet browser and entering a website URL (such as www.social.fm). If you do not see a list of stations under Music Stations, please restart Social·fm Mobile.

If you're still having trouble, please contact support@social.fm.

Kindly try restarting your Social·fm Mobile. If you're still having trouble, please contact support@social.fm.

In most cases, music will buffer or stop when your mobile device has limited or no Internet connectivity. Please check the strength of your wireless connection.

Please select File > Add Music Files; or
Please select File > Add Music Folder

You may add individual music files or folders. Simply browse your PC for the desired music file or folder, then double-click to add to Social·fm Desktop. To view all music files in Social·fm Desktop, select 'My Library' on the left-hand column of Social·fm Desktop.

To create a new playlist, please select File > New Playlist.

Please enter a name for your playlist. Next, select 'My Playlists' on the left-hand column of Social·fm Desktop and select the playlist you wish to modify. Lastly, drag and drop your music files to the top part of the window to display all songs added to your playlist.

To create a smart playlist, please select File > New Smart Playlist.

Please enter a name for your playlist. Next, set the Playlist Properties to match the rules you wish to follow when adding songs to your playlist. To add or remove more Playlist Properties, simply use the + or - sign.

When you are finished setting your Playlist Properties, select OK. Click the Playlist name to display all songs added to your playlist.

To import a playlist, please select File > Import Playlist.

Social·fm will display all playlists created in Windows Media Player. Next, select a playlist to import to the 'My Playlists' section on the left-hand column of Social·fm Desktop. Click the Playlist name to display all songs added to your playlist.

To import a playlist, please select File > Import Playlist.

To select Shuffle mode, please select Controls > Shuffle Mode.
To select Repeat mode, please select Controls > Repeat Mode.

NOTE: Shuffle and Repeat modes are only active when browsing My Library in Social·fm Desktop.

To remove music files from My Library, first select My Library. Next, select the music files you wish to remove, right-click the highlighted files and select 'Remove From Library.'

To remove a large group of music files from My Library, first select My Library. Next, select the first music file you wish to remove, hold down the SHIFT key, scroll down, and select the last music file you wish to remove.

This will select the entire list of music files. Right-click the highlighted files and select 'Remove From Library.'

To remove music files from My Library, first select My Library. Next, select the music files you wish to remove, right-click the highlighted files and select 'Remove From Library.'

To remove a large group of music files from My Library, first select My Library. Next, select the first music file you wish to remove, hold down the SHIFT key, scroll down, and select the last music file you wish to remove.

This will select the entire list of music files. Right-click the highlighted files and select 'Remove From Library.'

Please select File > Add Music Folder. Next, simply highlight the file or folder and select 'Remove.'

After installing Social·fm Desktop, you should see a login screen that asks for a username and password. Please select a username and password of your choice.

If you receive a message saying "Incorrect username or password," please enter a different username and password combination. If you're still having trouble logging in, please contact support@social.fm.

If you use more than one username and password combination, Social.FM may be confused. Please try a clean login:

Please select Status > Sign Out. Next, select Status > Sign In.

Alternatively, you may right-click the Social·fm icon on your Windows taskbar and select 'Sign Out.' Right-click the icon again and select 'Sign In.'

Next, you should see a login screen that asks for a username and password. Kindly click the text link under the password box that says 'New/Switch User.'

Please select a username and password of your choice. The next time you open Social·fm Desktop, Social·fm will automatically log you in with the same username and password combination.

If you're still having trouble logging in, please email support@social.fm.

If you're having trouble listening to a Social·fm DJ, there may be several possible solutions:

1. If you are running a firewall program, make sure the firewall program allows Social·fm to access the Internet.
2. If you are using a NAT device (such as a broadband router) and you have enabled port forwarding using Universal Plug and Play (UPnP) on your device, kindly set your device to 'Automatically configure port forwarding.'

   Select Tools > Social·fm Options > General and select 'Automatically configure port-forwarding for me.'

3. If you have manually opened specific ports and want one of these ports to handle Social·fm's incoming requests, please tell Social·fm the port number.

   Select Tools > Social·fm Options > General > Connection, select 'Use TCP port,' and enter the port number.

Social·fm only webcasts songs that contain the necessary metadata (artist, title and album information). View My Library and make sure your music files contain the the necessary metadata information.

Select Tools > Social·fm Options > Privacy > Advanced. Set your desired privacy level and click 'Apply' to save the changes.

Social·fm may take a few seconds when connecting to a friend's music collection. This delay depends on the speed of your Internet connection and the size of your friend's music collection ( large music collections may take several minutes to access).

Social·fm complies fully with non-interactive webcasting license restrictions as per the Digital Millennium Copyright Act (DMCA). If you'd like more information, our legal policy is located here.

Our music is contributed and programmed by Social·fm DJs from all over the world, which results in a broad and deep music catalogue. We also have relationships with major and independent music labels.

If you'd like to become a DJ and share your musical expertise with the Social·fm community, click here.